Need Answers To Only Boston Tickets Frequently Asked Questions?
If you have questions about Only Boston Tickets or our ticket procedures, you can find most of your answers in the FAQ. If you have more issues not answered here, just contact our customer service . Phone 617-356-0759 or fill out our support form.
When someone buys a ticket from an event’s box office -- AKA the primary ticket seller -- the buyer has the choice to transfer that reservation to any other buyer. Sellers in the secondary ticket marketplace may include box office promoters, licensed ticket brokers, and firms, and people like you. Only Boston Tickets has tickets from a popular ticket marketplace, and directs tickets for only Boston and neighboring areas so you can quickly find the best seats in your town.
The price per demand model runs the secondary marketplace you could discover that ticket prices differ over time. It’s not surprising to find seats fall below primary costs. You may also find hot seats for sold out shows that could cost more money than the original purchase price. The rule to the secondary market is to come back often to see what’s available in Boston.
Depending on the individual sale, you might get your tickets in some different methods:
E-mail: A PIN code will be e-mailed to you before the event, that you can print out your barcoded ticket. These e-tickets might have to be through My Ticket Tracker.
Shipped: The ticket seller will ship the paper stubs with Federal Express. Purchased tickets are guaranteed to get to you before start time, and you will have a FedEx tracking id once they is mailed.
Venue Will Call: Tickets will be left at the will call or main area.
Location Pick-up: Tickets will need to be collected at an outside place other than the venue (no more than thirty minutes away from the event).
Paperless: The ticket seller will meet you at the venue and go with you to the box office.
Flash: The ticket seller will ship you a gift card that you can use at the event gate. It will contain the complete sale info and will give a viable receipt.
You can choose an alternate shipping address -- even P.O. boxes -- for completed ticket orders placed with Only Boston Tickets. However, on sales over $750, the ticket seller may decline to mail to a different address other than the billing address. Furthermore, sellers may ask for a signed authorization from the customer if they need verification that the different delivery address is valid.
Instant tickets are generally available to download and print after you complete the order. Please allow for processing time, which might take up to one business day. You will get a confirmation email showing you how to access your instant tickets.
To make sure you experience a wonderful time in Boston, all tickets come with a 100% Money Back Guarantee in the event that:
The seller doesn’t ship your tickets
You receive your tickets after the event begins
The venue deems your purchased tickets void. (Verifiable evidence must be given by the venue as a written letter.)
The event was canceled without a rescheduled date. (Refund excludes shipping costs.)
Tickets from Only Boston Tickets are usually first-come, first-served. If your purchase was canceled mid-process, it means another buyer finished their order before you. In that case, you will need to return to that event and try selecting a different seat.
Sellers often are listing several groups of tickets and are able to book parties easier if they don't put the seating numbers on their listings. Instead, you'll find rows and larger sections to choose from. Your full party will be with each other, unless expressly noted.
As Only Boston Tickets is a resale marketplace, the first buyer’s name will appear on the ticket instead of yours. However, you will still be admitted to the event, as it's the bar code that's vital for entry.
To prevent ticketing scams, almost all tickets are one-of-a-kind units. Therefore, if your tickets are ruined, lost, or stolen you can reach out to the seller about replacing lost tickets. However, sales cannot be refunded.
In the case that an event has been totally called off, you qualify for a complete reimbursement (shipping not refundable). If the event is put off and rescheduled for another date, your tickets will be applied to the new day.